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Satisfaction Guarantee

We takes great pride in its commitment to customer satisfaction!

We are proud to be the only online printing company to guarantee both the quality of our craftsmanship and on-time delivery. You can order with peace of mind knowing we'll treat your job like it was our own, from start to finish.

When it comes to quality, there is no substitute. Pretty good isn't good at all. It needs to be the best it can be. We assure you that the quality of our craftsmanship will meet or exceed industry standards by any measure. We strive to provide the most accurate color reproduction and to maintain consistent color throughout the course of each and every press run. If at any time we fail to meet these quality standards, we will, without any question, refund or reprint the job at our cost. We will expedite the production of any reprinted materials to the best of our ability - including express shipping at our cost whenever necessary. If for some reason reprinting is not an option, we will refund 100% of your money.

If you are not fully satisfied with the quality of your purchase from, please send the entire product back to us within 30 days of receiving it, together with your Order Number, for an exchange or full refund.

Please note: cannot take responsibility for typing, image or design errors introduced by customers in the document creation process. In an effort to keep costs down and pass those savings along to our customers, we do not review card documents for content or spelling. Please check your designs, information and artwork carefully and fully prior to placing your order.

Due to differences in equipment, paper, inks and other conditions between colour proofing and production runs, a reasonable variation in colour [within 10%] between colour proofs and the completed job will be deemed acceptable, unless otherwise agreed.

Please contact our customer support with any questions; our sales representatives will be happy to help you.

How To Return An Item
When returning an order, your items must be in their original, unused condition to be returned, unless there is a manufacturer’s defect. Your items must be returned within 30 days of purchase.

Please complete the online Return Form, providing your Order Number along with your returned items.

You also need to include the original receipt and a signed letter stating the reason for your return.

Please send your items to the following address:

155 Kallang Way
Singapore 349244

Return Form

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